Identify which Exness password you need
Before resetting anything, check what the screen is requesting. Exness users may encounter several separate credentials:
- Personal Area password: Used with your registered email to access your Exness profile, including signing in to Exness Trade.
- Trading password: Used to connect a specific trading account to a platform such as MT4 or MT5. Changing your profile password does not automatically change this.
- App passcode or biometric unlock: A local access control on your phone, separate from your account password.
- Verification code: A temporary security check, not a permanent password.
Exact labels and recovery options can differ by app version, device, and account security settings.
Exness app login password reset procedure
1. Open the official sign-in screen
Launch the genuine Exness Trade app. If you are stuck at a local passcode screen, look for an available sign-out or recovery option. Alternatively, open the official Exness website directly and use its Personal Area sign-in page.
Avoid password-reset links in unsolicited messages or sponsored search results. Never give someone remote access to your phone to recover a trading account.
2. Select the password recovery option
Choose Forgot password?, or the equivalent recovery link, and enter the email address registered with Exness. Check the spelling carefully, especially if you have several email accounts.
3. Complete the requested verification
Follow the instructions shown. Recovery may involve an emailed link or code and additional checks based on your security settings. Use only the latest recovery message, and do not share verification codes with anyone.
If nothing arrives, check spam, junk, and filtered folders. Allow time for delivery before requesting another message; repeated requests can cause confusion over which link or code remains valid.
4. Create and save your new password
Choose a unique password that meets the requirements displayed by Exness. A password manager can generate and store it securely. Do not reuse your email password or a password from another broker.
Return to the official app and sign in with your registered email and new password. Update any saved login details if your phone continues offering the old password.
Resetting a trading password or app passcode
For MT4 or MT5 access
Sign in to your Personal Area, locate the relevant trading account, and open its account-management menu. Look for the option to change the trading password and complete any required verification.
Afterward, update that password wherever the account is connected. You still need the correct trading-account number and server; your email address is not a substitute for an MT4 or MT5 account login.
For a forgotten app passcode
Use the recovery or sign-out option offered on the app’s lock screen, if available. You may need to authenticate again with your Exness profile credentials before setting a new local passcode. Consult official support if no recovery option appears. Avoid clearing app data until you know you can sign back in.
When password recovery does not work
- No email access: Contact Exness through its official support channels. Account-ownership verification may be necessary; there is no safe verification bypass.
- Expired link or rejected code: Request a fresh one and use the newest message.
- Login still fails: Check whether you are entering a profile password, trading password, or local passcode.
- Unexpected reset notification: Secure your email account and contact Exness promptly.
A password reset does not close open trades. If you cannot access an account with live positions, seek official support promptly rather than assuming exposure has stopped.
Featured alternative: Vantage
Exness offers app-based account management, but recovery friction alone is not a reason to switch brokers. Compare platform access, support, costs, and the legal entity serving your country.
Vantage is our featured alternative. The group includes FCA- and ASIC-regulated entities, but your account’s protections depend on the entity accepting you. Vantage advertises raw spreads from 0.0 pips on applicable accounts; commissions and other charges can apply, and minimum spreads are not guaranteed. It offers MT4, MT5, and TradingView, subject to regional and account availability.
Frequently asked questions
Does resetting my Exness login password reset MT5?
No. Your Personal Area password and trading-account password are separate. Change the relevant trading password if MT5 is rejecting it.
Can I reset my password without my registered email?
Contact official Exness support for the available recovery process. Expect ownership checks; recovery is not guaranteed without adequate verification.
Is the app passcode my Exness password?
No. The local app passcode protects access on your device. Your profile password authenticates your Exness account login.
Will password recovery affect my balance?
Resetting a password does not itself change your balance. Open positions remain exposed to market movements, trading costs, and margin requirements.
CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. Vantage is an advertising partner; we may earn a commission.